Shipping
Production and shipping details
Multiavatar works together with Printful which takes care of merchandise production and shipping. With more than 23.3 million orders delivered, Printful provides the top of the class order fulfillment service.
Shipping is worldwide.
The first item's shipping price is 8 USD for regular international shipping with tracking.
Every additional item's shipping is +2 USD.
For hoodies and mugs, every item's shipping is extra +2 USD.
You will see the final sum in your shopping cart before the checkout.
All Multiavatar products are produced "on-demand" - the production starts after the order was placed. The average production time is 3 business days.
After the production is complete, the shipping of your item(-s) takes around 5-10 days.
Returns
Since every Multiavatar product is made "on-demand" and is based on individual requirements, we do not offer size, color or model changes after the production is complete, and in general do not accept returns. Please refer to the sizing guide before finalizing your order.
In case the package was broken in transit or a received product is somehow broken or not as described on the Multiavatar website, please contact us at hi@multiavatar.com, include a photo of the item and a short description of the situation.
Claims deemed an error on our part are covered at our expense. Any claims for misprinted/damaged/defective items must be submitted (contact us by email) within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date.
You can find more details about each product on its individual page. For any additional questions, please contact us.